基本电话英语口语大全

2017-06-14 20:34

英语是世界上普遍使用的语言,许多国家都在强化和改革基础教育阶段的英语教学,英语教学得到了极大的重视,尤其是初中英语口语教学也越来越受到关注。小编精心收集了基本电话英语口语,供大家欣赏学习!

基本电话英语口语大全

基本电话英语口语1

1.接电话必备第一句:自报家门

经典表达:

Hello, ABC Company. This is XXX. How may I help you?

您好,ABC公司,我是XXX。有什么可以帮您吗?

举一反三:

Good morning. ABC Company. This is XXX speaking. May I help you?

Thank you for calling. You’ve reached ABC Company. This is XXX.

2.接电话必备第二句:Ta不在,请稍等片刻。

经典表达:

XXX is not available at the moment. Could you hold for a few minutes please?

XXX现在无法接听您的电话,您能稍等片刻吗?

举一反三:

XXX is with a client now. Would you mind holding for a moment?

XXX is currently unavailable. Can you please hold for a moment?

We’re experiencing a high volume of calls. Would you please hold?

3.接电话必备第三句:我为您转接。

经典表达:

I’ll transfer your call to XXX.

我将为您转接到XXX.

举一反三:

I’ll transfer you over to XXX’s line.

I’ll put you through.

I’ll put XXX on the phone.

I’ll get XXX for you.

I’ll connet you.

4.接电话必备第四句:稍后再打给您。

经典表达:

Would you leave your name and number and I can call you back?

您能留下您的姓名和电话吗?我稍后再打给您?

举一反三:

Do you have a number I can reach you back at?

I’ll be glad to return your call if you will leave your name and number。

5.接电话必备第五句:您需要留个口信吗?

经典表达:

May I take a message for you?

我能为您留个口信吗?

举一反三:

Can you leave a message?

Would you like to leave a message?

Can I transfer you to XXX’s voice mail?

注:留言内容一般要包括以下几个方面。(1)致电人姓名,(2)致电人公司名称,(3)致电人电话号码/分机号,(4)留言的日期和时间,(5)收到留言后需要做出的回应(回拨电话还是等候致电人第二次打入),(6)留言记录者签名(以防收到留言的人有任何不明白的地方可以再沟通确认)。

6.接电话必备第六句:您能再重复一遍吗?

经典表达:

Would you repeat that please?

请您再重复一次好吗?

举一反三:

I beg your pardon?

Would you say it once more please?

Could you repeat what you just said?

基本电话英语口语2

请对方稍候的用语

(1) 请稍待片刻。 Just a moment, please.

(2) 请等一下。 Just a minute, please.

(3) 请稍等。 Hold on a minute, please.

(4) 请不要挂断好吗? Would you hold the line, please?

(5) 请等一下好吗? Would you wait a mimute, please?

(6) 请等片刻。 Please wait one moment.

(7) 请稍待。 One moment, please.

(8) 请不要挂电话。 Please hold the line.

(9) 请不要挂断。 Don’t hang up, please.

第三部分、请对方再拨电话( 受话人因故无法接听电话时,可请对方在某个时间再打来)

(1) 您可以晚一点再打来吗? Would you mind calling again later?

(2) 您能三十分钟后再打来吗? Could you call back in thirty minutes?

(3) 您能三点以后再打来吗? Could you call again after three?

(4) 您可以三点左右再打来吗? Would you mind calling back around three?

(5) 请两点左右再打来。 Please call back around two o’clock.

基本电话英语口语3

转接来电用语

(1) 我看看他在不在。 I’ll see if he’s in.

(2) 我帮你接过去。 I’ll connect you.

(3) 我帮你接给王先生。 I’ll connect you with Mr. Wang.

(4) 我把电话转给黄先生。 I’ll transfer this call to Mr. Huang.

(5) 我替你接到出口部。 I’ll connect you with the Export Department.

(6) 我帮你接给李小姐。 I’ll put you through to Miss Li.

(7) 我把你的电话转给魏先生。 I’ll transfer your call to Mr. Wei.

(8) 我把你的电话转给负责的人。 I’ll transfer your call to the person in charge.

(9) 我把你的电话转给林先生。 I’ll switch your call to Mr. Lin.

(10) 我找某位销售人员来听。 I’ll get you someone in sales.

(11) 我请她来听。 I’ll get her.

(12) 我去找他来。 I’ll fetch him up.

(13) 我去看看他在不在他的办公室内。 I’ll just find out if he’s in his office.

(14) 我替你接。 I’ll put you through.

(15) 我替你接这个号码。 I’ll get the number for you.

(16) 我替你接总机。 I’ll get the switch board for you.

(17) 我帮你转过去。 I’ll switch you over.

(18) 我来看看能不能替您重接。 I’ll see if I can connect you again.

(19) 你的电话接通时我们会打给您。 We’ll call you when your call is ready to go through.

(20) 对不起这个号码正在讲话中。 I’m sorry the number’s engaged.

(21) 这支电话正在讲话中。 The line is busy.

(22) 先生,这支电话在讲话中。 The line is engaged, sir.